CTI is a comprehensive management and control process that offers a structured approach for all new business change implementations. Its objectives are to ensure seamless start-up, high performance, and other benefits for customers. Additionally, it aims to enhance national control and responsibility while leveraging corporate expertise whether the business is a small, medium, or large enterprise. CTI assists project management by offering guidelines, standard tools, and organisational frameworks.
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Our Team
Jen Harris
Partner
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Jeroen Leeuw
Partner
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Sheryl Bates
Partner
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CTI Phases
Initiation:
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Initial discussions to understand the customer's requirements, challenges, and goals.
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Assessment of the existing supply chain processes, systems, and infrastructure.
Plan & Design:
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Development of a tailored solution to meet the customer's needs.
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Customization of services, technology, and processes as required.
Realisation:
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Configure the product or service according to the customer's specific requirements.
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Customize interfaces, workflows, and settings as necessary.
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Test configurations to ensure they meet the customer's needs.
Validation:
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Allow the customer to test the implemented solution in a controlled environment.
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Gather feedback and address any issues or concerns raised during testing.
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Iterate on configurations or customizations as needed.
Deployment:
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Coordination of the transition from existing systems to the new solution.
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Go-live support to ensure a smooth transition without disruptions to operations.
Our Customer Transition & Implementation (CTI) Method
We ensure a smooth transition and integration of our customers’ business through a proven methodology, using experienced project specialists, standardised tools, and systematic knowledge transfer to manage, control and proactively manage risk.
In Customer Transition and Implementation (CTI) project management, Prime Workz ensures smooth integration using standardised tools, experienced project specialists, and systematic knowledge transfer. The CTI process emphasises structured management and control to optimise new business implementations, maximizing performance while adhering to global corporate standards to de-risk projects.